rachnaspace

smokerings of my mind..

Jaman sucks!!

I have been a Jaman user for over an year. When they first launched in 2006, I liked their UI and the ease of watching movies thru their platform.

When I signed up – it was more from the point of experimenting with this new service. Over a period of time, I noticed that their user settings wasn’t friendly – as in, I could not find any link to prevent non-friends from commenting on the ‘wall’ on my user page, and when I tried deleting comments, it didn’t delete… so I had all kinds of these weird comments lying on my user page’s wall. I wrote to them, no response!!! — now I hate it when they keep on sending me all these unsolicited newsletters and group-emails from one of their directors, and when I ask them a question, they don’t respond!! Come on that’s not fair..

Anyways, I decided to have my account deleted and I got a mail from their customer support confirming they deleted my account… when till date, it hasn’t been deleted!! Just as you have a ‘sign in’ button that is easy to use and which works (!), why not have a ‘delete account’ button also that works equally well?? If the service is good, users won’t leave, whereas if it sucks, at least make it easy for them to leave.

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May 8, 2008 - Posted by | Uncategorized | ,

7 Comments »

  1. Hi. Sorry that you did not have a good experience on Jaman. While we do allow open posting on profile walls — you can delete any post on your wall. Just click on the MyJaman tab, scroll down to the wall area on that page, and delete any post you do want to appear.

    I also apologize for the issue with our customer service not deactivating your account. I’ll check with them. If you would like to discuss this further, just drop me an email.

    Thanks,
    Jamie (Product Management at Jaman)

    Comment by Jamie | May 12, 2008 | Reply

  2. Jamie:

    It will be great if you could get my account deleted asap. Thanks in advance for that.

    I am a bit disappointed in Jaman. When you guys launched, I liked your service levels, ease of watching movies online, responsiveness.. this subtly raised the expectations as a user. And when I did not see the user friendliness continue, I kind of got pissed off.

    Comment by rachnaspace | May 12, 2008 | Reply

  3. […] especially on the international and Bollywood market, which has a massive global audience (although not everyone seems to be a fan). But then, it also has old titles – here’s Audrey Hepburn in Charade. […]

    Pingback by Jaman Launches Free Streamed Movies In Browser | Article Blog | May 14, 2008 | Reply

  4. Hi Rachna,

    We did make sure your account was closed as soon as we saw your blog post. I would hope that you’ll try Jaman again, especially as we introduce streaming as well as a host of new movies being added all the time.

    Jamie

    Comment by Jamie | May 14, 2008 | Reply

  5. […] especially on the international and Bollywood market, which has a massive global audience (although not everyone seems to be a fan). But then, it also has old titles – here’s Audrey Hepburn in Charade. […]

    Pingback by Jaman Launches Free Streamed Movies In Browser | tech heroes blog | May 14, 2008 | Reply

  6. […] especially on the international and Bollywood market, which has a massive global audience (although not everyone seems to be a fan). But then, it also has old titles – here’s Audrey Hepburn in Charade. […]

    Pingback by Jaman Launches Free Streamed Movies In Browser | moraaz.org - feed all tech! | May 14, 2008 | Reply

  7. […] especially on the international and Bollywood market, which has a massive global audience (although not everyone seems to be a fan). But then, it also has old titles – here’s Audrey Hepburn in Charade. […]

    Pingback by BluRay News » Blog Archive » Jaman Launches Free Streamed Movies In Browser | May 15, 2008 | Reply


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